Delivery Terms

We strive to deliver your purchased products in shortest time possible. All orders are in processed as soon as the transaction is confirmed.

MALAYSIA DELIVERY

  1. GOOD NEWS! GORGEOUS MATE is now ships 365 days nonstop even during public holidays. Purchases made before 6PM daily, your parcel will be sent out in the same day.
    – West Malaysia address, receive parcel the next day.
    – East Malaysia address, receive parcel within the next 2-4days.
  2. Purchases made after 6PM each day would be considered as next day purchase for courier purposes.
  3. Delivery to rural or remote areas may take an additional 2 – 3 days.
  4. At the time of delivery, you are required to validate the delivery of the products by signing-off with the delivery personnel. You agree to inspect the product/products for any obvious faults, defects or damage before you sign for received products.

INTERNATIONAL DELIVERY

  1. Confirmed orders will be dispatched by Malaysia National Courier if the order is placed before 11AM, Monday – Sunday, excluding first Saturday of the month and public holidays
  2. Orders placed on Friday after 11AM will be processed on Sunday or Monday, excluding public holidays.
  3. Purchases made after 11AM each day would be considered as next day purchase for courier purposes.
  4. At the time of delivery, you are required to validate the delivery of the products by signing-off with the delivery personnel. You agree to inspect the product/products for any obvious faults, defects or damage before you sign for received products.

 

DELIVERY CHARGES  

West Malaysia: Free shipping
East Malaysia : RM 10 / RM 15 additional on each product category/transaction.

For international orders, we deliver to certain country (Eg. Australia, Canada, New Zealand, China, Spain and etc) you may check any other country that available for shipment during checkout process at the dropdown list of the shipping location and also the shipping cost will be shown.

All orders are dispatched and delivered by our appointed shipping provider.

We are only able to deliver to one delivery address per order. If you’d like to deliver to multiple addresses, please place a separate order for each unique address.

We deliver all orders using our standard packaging materials. Any special packaging as request by customer is subject to additional charges.

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